Buchannan & Huczynski defined organizational culture as
“The shared values, beliefs and norms which influence they way employees think,
feel and act towards others inside and outside the organization" (Buchannan
& Huczynski, 2010). Organization culture is created and maintained by
strategic leaders; the main purpose for having it is to help the organization
cope with its environment. Any new strategy that executive management needs to
implement will fail if it is inconsistent with the organization’s culture.
Although it is fist set by management, every employee who
joins an organization, adds to the organization’s culture, sometimes they try
to change it and others grasp it. For that, while recruiting new candidates,
one of the important factors to look at is how easy can this person fit within
the culture, and how can he positively affect it. Employees, who do not fit
within the culture, usually feel like outsiders and cannot last for too long.
To insure that employees will adhere with the organization’s culture, usually
the organization put all new employees in programs to teach them the culture and
emphasize on its importance.
Schein characterized three levels of organization’s culture
as “behaviors and artifacts”, “values” and “assumptions and beliefs” (NDU,
n.d.), the first level is visible and noticed by externals, it consists of
signs, expressions, dress code, and the physical design and layout of the
offices. When any one visits our offices, they will notice straight away the open
culture we have, and that by the physical layout of our workspace. Regardless
of the employee seniority, all employees have same offices, except for C level
(executive management); in addition to that all meeting rooms have glass doors
and walls.
This open office culture characterizes open communication
and transparency, but mainly it is set to help managers to play a role in
directing their subordinates and easier to monitor work by management. From my
experience, this culture help me to build close relationship with my subordinates
and managers, we discuss everything quickly and effectively, we rarely send
emails between each other, it’s easier to communicate and work in groups.
However, I experienced some drawbacks from this culture, we sometimes get
distracted because of the noise, or because someone just grab his chair and
starts chatting. I personally find it less productive and distracts attention,
but very useful with having a collaborative work. Open office culture removed
communication boundaries between employees themselves as well between employees
and executive management, we have a very friendly environment were anyone could
chat with top management.
Reference:
Buchanan, David A., & Huczynski, Andrzeg A. (2010).
Organizational Behaviour. Prentice Hall.
Frank,
K. & Fahrabach, K., (n.d.), ‘Organization Culture as a Complex System:
Balance and Information in Models of Influence and Selection’, [Online],
Available from: https://www.msu.edu/user/k/e/kenfrank/web/papers/Organization%20Culture%20as%20a%20Complex%20System.pdf
(Accessed
11 June 2011).
NDU,
(n.d.), ‘Strategic Leadership and Decision Making, ORGANIZATIONAL CULTURE’,
[Online], Available from: http://www.au.af.mil/au/awc/awcgate/ndu/strat-ldr-dm/pt4ch16.html
(Accessed
11 June 2011).
No comments:
Post a Comment