Organizations,
webservers, or core banking system don’t build themselves, and the success of
any organization, its innovation or excellent business processes are in fact
built, and applied by human. Usually when we talk about our data center, we
describe it as we have edge technology, very powerful systems and best IT
employees in the region. That because we would never had the ability to run
this data center without capable, innovative, motivated employees who spend day
and night to keep it up.
The
main pillar of any organization is the employee, without his efforts and
capabilities organizations would never perform. For that human is considered an
asset for any organization, this asset is more valuable that any other asset
those organizations have, regardless of their business. This valuable asset
should be optimized to increase the return of investment, to explain that I
will compare my current and former employers and highlight the differences
between them. My former employer used to give considerably low wages to save
cost on human resources, and consolidate multiple positions into one. This
approach made employee turnover really high and the quality of employees used
to be less because of their style. Employees were demotivated and stressed out
all the time, and this affected the level of service they offer to customers.
On
the other hand, my current employer every two years works together with human
resources Consultancy Company to evaluate all positions and their wages to compare
it with the market. Based on this evaluation, employees get salary appraisals,
and promotions. My current employer invests to make sure that what they offer
is really competitive with the market in order to retain the employees, keep
them motivated and attract talented resources. Employees are considered as the
most valuable asset in this organization, and because of this approach, most
employees are happy, motivated and employee turnover is really low.
I
believe for any organization to succeed, they should pay more attention to
their HR department and HR policies. HR executives should be treated as
business partners, have a voice about the business strategy and advise in
business direction, this because “the HR function is critical to maintaining
the staff and maintaining the culture that drives the company” (Henneman,
2005).
Reference:
Smith, P. J. (1997), ‘The 8 practices of exceptional
companies: How great organizations make the most of their human assets.’ Human Resource Management,
36: 367–369. doi: 10.1002/(SICI)1099-050X(199723)36:3<367::AID-HRM8>3.0.CO;2-U,
[Online]. (Accessed 16 June 2011)
Dickerson, C., (2003), 'Minding human assets', InfoWorld, 25, 3, p. 47, Computers &
Applied Sciences Complete, EBSCOhost, [Online]. (Accessed 16 June 2011)
Henneman, T., (2005), 'Diversified assets', Workforce Management, 84, 3, pp. 42-44,
Academic Search Complete, EBSCOhost, [Online]. (Accessed 16 June 2011)
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